Taking Design Automation into a mass market has been a great challenge. Spending time with some of the main players in the 3D cad industry has helped enormously, as has the work done in DriveWorks over the last 12 months.
When I look back over the last 12 months, and compare where we are now to last April, I do have a great sense of achievement. If you are interested, here are a few of the changes we have made (if you are not interested, I'm listing them anyway)
- Dedicated staff in the USA (Jason and Lucinda are doing an excellent job)
- Implemented CRM to help us in our communication with our Resellers
- Employed the use of a company wide Support system to manage support questions.
- Trained over 50 applications engineers worldwide to a good level of certification.
- Decreased Services revenue from 50% to 3% of our annual revenue.
- Increased Product sales by over 100%
- Moved all our key systems to a data center in central London
- Signed a contract with SolidWorks to have DriveWorksXpress delivered in every seat of SolidWorks worldwide.
- Released a significant enhancement to our product range (DriveWorks 6)
- Purchased and implemented Flex licensing software
- Purchased and implementing TestComplete to assist in automated testing
- Broken into markets in Asia Pacific and South America as well as strengthening sales in North America and Europe.
So what of our plans for the next 12 months?
Sorry - another list.
- Create a SQL utility for making the use of scalable databases even easier
- Create Template Groups and Projects to further speed up implementation
- Release an advanced theme for DriveWorks Live to speed up implementation
- Implement SharePoint for our VAR desktop - with a single point of authentication for all our externally facing systems
- Further integrate our different systems in the data center
- Certify another 50 application engineers
These changes will have a significant effect on our ability to both distribute information and to react to questions, while further enhancing the ease of use of DriveWorks.
Looks like we will be busy.
Thank’s for the suggestion. Will do so later.
Posted by: ray ban | July 18, 2011 at 09:33 AM